Vinted Users Voice Anger About Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices following member complaints.
